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Frequently Asked Questions

Frequently Asked Questions

General

Glendale offers a variety of neighborhoods that blend suburban comfort with city convenience. Whether you’re looking for family-friendly areas, entertainment hubs, or peaceful surroundings, there’s something for everyone. At Sereno Townhomes, you’ll find a perfect balance of quiet residential living with easy access to all the vibrant amenities Glendale has to offer. Here are some of the top neighborhoods to consider when renting an apartment in Glendale:

  • Arrowhead Ranch
    A well-maintained, master-planned community known for its scenic lakes, golf courses, and mountain views. It offers a quiet suburban feel with easy access to shopping, dining, and Loop 101.
  • Westgate Entertainment District
    A vibrant area perfect for those who enjoy an active lifestyle. With live music, sports venues like State Farm Stadium, and plenty of restaurants and nightlife, it’s a popular choice for young professionals.
  • Historic Downtown Glendale
    Known for its historic charm, antique shops, and locally owned cafes. This walkable district has a strong sense of community and hosts seasonal events throughout the year.
  • Hillcrest Ranch
    A peaceful and family-friendly neighborhood in North Glendale, offering spacious homes, top-rated schools, and proximity to Thunderbird Conservation Park and other outdoor recreation.

Living in Glendale offers a well-rounded lifestyle with a mix of entertainment, outdoor recreation, and convenient access to the Phoenix Metro. It’s a city that blends historic charm with modern amenities—and at Sereno Townhomes, you’re right in the middle of it all, with comfortable living and everyday convenience just minutes from the best of Glendale.

  • Ideal Location
    Glendale is strategically located in the West Valley, providing quick access to major highways like Loop 101 and I-17. It’s just a short drive to Downtown Phoenix, Sky Harbor Airport, and surrounding cities.
  • Outdoor Adventures
    Residents can explore Thunderbird Conservation Park, hike the nearby Deem Hills trails, or enjoy a relaxing day at Sahuaro Ranch Park with its rose gardens and historic ranch buildings.
  • Premium Living
    Apartment communities across Glendale, such as those near Arrowhead Ranch or Westgate, offer resort-style pools, modern interiors, and community perks designed for comfort and convenience.
  • Local Shops & Entertainment
    From the charming antique stores in Historic Downtown Glendale to the lively Westgate Entertainment District with shopping, dining, and sports events, there’s always something to do close to home.

There are many fun activities to enjoy in Glendale! Sereno Townhomes’ convenient location places residents near some of the area’s best attractions and local favorites. Popular things to do nearby include:

  • State Farm Stadium
  • Westgate Entertainment District
  • Desert Diamond Arena
  • Thunderbird Conservation Park
  • Historic Downtown Glendale
  • Arrowhead Towne Center

Sereno Townhomes is just minutes from some of Glendale’s top employers. With quick access to Loop 101 and major thoroughfares, commuting to leading companies and institutions is simple and convenient. Nearby employers include:

  • Banner Health
  • Luke Air Force Base
  • Midwestern University
  • Arizona State University West Campus
  • American Express

At Sereno Townhomes, you'll find a thoughtful mix of amenities that make everyday living in Glendale even more convenient and comfortable, including:

  • Garages and Private Driveways
    Enjoy the ease of private parking with your own garage and driveway—perfect for added security, extra storage, and peace of mind after a long day.
  • Fitness Center
    Stay on top of your health goals with convenient weekday access to a fully equipped fitness center just steps from your front door.
  • Shimmering Swimming Pool and Soothing Spa
    Take a dip, relax in the hot tub, or unwind poolside under the Arizona sun for the ultimate in resort-inspired living.
  • Clubhouse and Picnic Area with Barbecue
    Host a get-together or enjoy a casual evening with neighbors in shared spaces designed for relaxation and community connection.

Maintenance

Yes! We have a full-time maintenance staff on the property.

If something needs repairs, you can submit a maintenance request online and we will address the issue promptly.

We aim to handle maintenance requests promptly and to the fullest extent.

No! Residents can give permission for maintenance to enter their dwellings.

If you are locked out, the leasing office has spare keys to get you into your unit.

Yes, you are allowed to decorate the apartment, but there will be penalties to any damages.

Amenities

Sereno Townhomes has amenities such as a swimming pool, heated spa, BBQ area, fitness center, doggie area, and more.

The pool and decks are currently open during daylight hours.

Yes, each unit comes with a single car garage and a driveway. Additional guest parking is available around the property.

All units come with full-sized washer and dryer.

Yes! Sereno Townhomes is pet-friendly.

Pet fees include a $500 pet deposit and $40 pet rent.

Yes, we allow pets under 35 pounds. Contact us for more details.

Yes! We have an on-site pet park.

Standard appliances include a washer, dryer, dishwasher, refrigerator, garbage disposal, water heater, and air conditioner.

No, we do not offer furnished apartments.

Short-term leases are only available for renewals.

No, we do not offer corporate leases.

No, we will not hold packages at the leasing office.

The fitness center is open from 8:30am to 4:30pm.

The fitness center is equipped with cardio machines, free weights, and a cable machine.

Admin

No, it does not cost anything to take a tour!

Management is easily accessible by phone or email.

To apply for an apartment at Sereno Townhomes, submit an application through our website.

Applications take around 2-3 business days to be approved.

Up-front costs include the security deposit and the first month of rent.

For first-time renters, communicate with our staff with any questions you may have!

You can pay rent online or in-person with a money order or cashier's check.

Pay rent online through our online resident portal.

Monthly fees include rent and utilities.

Renter's insurance is strongly recommended.

Utilities are in addition to the rent. Water, trash, and sewer are a combined monthly flat rate charged through us.

Management can provide phone numbers for electrical and internet setup.

Residents can use Cox for internet and cable.

Guests are allowed no longer than 10 days per month.

No, subletting is not allowed.

If you break your lease, we charge buy out fees, as well as 2x base rent.

Location

Yes, there is plenty of public transportation nearby.

Our community is near Glendale Community College.

Our community is in the Glendale Union High School District & Glendale Elementary District.

The nearest dog park is less than 1.5 miles away.

Yes, there are bike trails nearby.

There are many shopping options within 3 miles of our community.

Starbucks is the nearest coffee shop, only 0.3 miles away.

Directions

Sereno Townhomes is on N. 59th Ave, in between W Olive and W Northern.

The nearest cross street is W Olive.

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Our team is always ready to answer your questions.